Got Questions?

FAQs

We hope that we have covered everything throughout our website but some
common questions we get asked can be found below:

How can we help?

Some popular and helpful questions we get asked by our customers.

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Design

Can I use my Garden Room all year round?

Yes – all our Garden Rooms are fully insulated to the highest levels. They come with extremely efficient SMART heating panels as standard. IN many cases they are warmer than your home

Yes, our Garden Rooms are all pre-wired and come with a minimum of 3 flush-fit electrical and ethernet sockets, as well as a domestic fuse box. Should you wish to make changes, such as adding more sockets, our project manager will happily discuss any plans you may have before installation.

Yes, you are able to hang shelves, pictures etc. as you would with a normal stud wall in your house.

Yes, all of our rooms are fully plaster finished like your home, so can be decorated as you see fit. We leave them fully decorated and painted in matt white.

Yes, you can. A plumber will be needed to be contacted before installation to ensure everything is in place. Please speak to us for further details if you want to install a kitchenette or toilet in your Garden Room.

We are able to provide larger decking areas, please ask one of our team for more details.

Alongside our normal range – We can also build just about anything! Please ask us for more information.

Our Garden Rooms aren’t designed to be extensions, they are standalone rooms positioned away from, and not physically connected to your property.
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Installation

Because our Garden Rooms are modular and constructed using SIP design, they can be easily delivered to your garden through small or narrow access routes and, if needs be, we can even deliver through your property. If in doubt – This is best checked in person with a survey

Following delivery of the materials, our installation team will only be onsite for around 7 days

All of our Garden Rooms are installed by our own in-house installation team

The price you see on our site is the delivered cost, to include installation. To ensure the build runs smoothly, we prefer to install ourselves, but we also appreciate every project is different and that you may want to assemble yourself. This is something we can accommodate if you speak to your project manager at the outset.

We may need to level your garden; our expert team will be able to confirm this. Generally, the groundscrews we use for the foundations will level an uneven garden for you, and this is included in our quote. However, if for any reason we need to physically level the surface, our expert team will be able to confirm this once the survey has taken place.

No: we use ground screws instead, which are a modern, efficient, clean and more environmentally friendly alternative to a traditional concrete base. Suitable for the vast majority of surfaces, they can be installed all year round, in all weathers, and are included in the price.

Our initial survey will help you understand exactly what needs doing ahead of installation. In the majority of cases our installation team will be able to do the preparatory groundwork as part of the installation process. If anything further is required, your project manager will work with you to make it as easy as possible for you to complete.

Our experienced installation teams cover the whole of the UK.

We can add partition walls to any of our Garden Rooms to create additional space. The price can vary depending on room and size but we are able to provide a full quote as part of our design consultation.

Depending on the exact location, you will most likely need a booster, hub or ethernet cable. Please ask for further details.

Home Garden Rooms are built from modular panels and sit on ground screws so there is the option to move them on to a new location. Speak to our team as early as possible if you are thinking of moving house and taking your Garden Room with you.
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Pricing

There are no hidden extras; all of the prices displayed on our website include everything you could want as standard, including double glazing, soundproofing, infrared heating panels, full cladding and much, much more. Once we have completed installation your room is ready for whatever you want to use it for.

Our prices are fully installed including foundations. All we ask for beforehand is the removal of any debris. If more extensive groundwork is required, we will advise of this during your site survey and can provide you with a quote if you would like.

We offer a complete electrical connection from your house to your Garden Room; the cost will range from £600 to £1,000. This will be explained within your site survey. However, you are more than welcome to use your own preferred electrician for this.

We ask for a £200 deposit. Then you will be required to pay 50% six weeks before delivery.
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Planning

The beauty of a Garden Room is that they do not require planning permission, we have carefully designed our products so they meet all regulations. There may be some exceptions to this, such as your property being listed, but your dedicated project manager will be able to help you take care of any planning requirements should they arise.

The beauty of a Garden Room is that they do not require planning permission, we have carefully designed our products so they meet all regulations. There may be some exceptions to this, such as your property being listed, but your dedicated project manager will be able to help you take care of any planning requirements should they arise.
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Survey

Depending on where you live, surveys are normally scheduled within a week of enquiry.

Because we appreciate our customers have busy lives, we just need to be able to access your garden to complete the survey without you present. That said, if possible, we would recommend you being at the property during the survey as it will allow us to ask you any questions about your installation and to advise you of anything you may need to know.

We will book a one-hour slot on the day of your survey. Usually, the survey will take 30 – 45 minutes but we book up to an hour to ensure we have enough time to be as thorough as possible. You will then receive a quote within 24 hours of our visit.
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Manufacturing

All our Garden Rooms are manufactured in the UK.
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Uses

Yes, our Garden Rooms are built using only premium, strong and sturdy flooring materials that are resilient enough to bear the weight of heavy gym equipment such as cross-trainers, bikes, benches and weight racks.

You can use your garden room as your very own beauty salon or hairdressers. Please ask us for more details if you require plumbing.
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Maintenance

Your building should be maintenance free unless you wish to oil your timber cladding. This is not essential, and very much a personal preference, but it will help prevent oxidation, which turns the timber a silvery grey. If you want to do this, we recommend using a UV protective oil.

We offer a 7-year guarantee as standard on all our Garden Rooms.
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GET IN TOUCH

Ready to Take the Next Step?

We’d love to carry out a free consultation in your own garden to help you understand what is possible and to establish your exact requirements.

GET A FREE CONSULTATION

Why Choose Us?

Designed and manufactured in the UK

All inclusive pricing, no hidden extras

Fast, friendly installation by our expert team

Premium double glazed doors and windows

Quality interior finish to match your home

Market leading 100mm solid insulation

Cool in summer, warm in winter

Free site consultation and professional advice

Why Choose Us?

Designed and manufactured in the UK

All inclusive pricing, no hidden extras

Fast, friendly installation by our expert team

Premium double glazed doors and windows

Quality interior finish to match your home

Market leading 100mm solid insulation

Cool in summer, warm in winter

Free site consultation and professional advice

Key Facts

All of our buildings come fully equipped with every optional extra you could need from Hi Tech smart heating to LED lighting and superior insulation and interior finishings.

Double Glazing

Fully Insulated

Smart Heating

Low Maintenance

Outside Light

Ground-screw Foundations

Premium Cedar or Composite Cladding

Flush Fit Electrical Sockets

LED Lighting

Premium Flooring

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We are delighted to be top rated on Trust Pilot by our customers

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We are delighted to be top rated on Trustpilot by our customers

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What our customers say

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